Metro Cities Fire Authority, also known as Metro Net Fire Dispatch, is an emergency communications center located in Orange County, California. Metro Net Fire Dispatch provides 9-1-1 Fire and EMS dispatch services to more than one million people in an area approximately 200 square miles.
Under a Joint Powers Authority (JPA) agreement, Metro Net Fire Dispatch serves the cities of Anaheim, Brea, Fountain Valley, Fullerton, Huntington Beach, Newport Beach, and Orange.
To promote quality public safety communications services, handling
9-1-1 calls from citizens in need of help.
Providing dispatch services to our public safety partners.
5 full-time staff members
3 part-time staff members
4 shift supervisors
1 administrative supervisor
20 full-time dispatchers
8 part-time dispatchers
42 total Metro Net personnel
122,616 calls dispatched
83% of the calls dispatched were medical in nature
The top five medical response types; Sick Person, Unconscious or Fainting, Falls or Back Injuries, Traffic Accidents, and Breathing Problems.
350,000 emergency calls answered
98% of the 9-1-1 calls answered within 10 seconds (1st ring)
49 Fire Stations
43 Engine Companies
14 Truck Companies
37 Paramedic Teams
8 Battalion Chiefs
Serving approximately one million Orange County citizens
Covering about 200 square miles, from the hills of Fullerton/Brea to the coastline of Newport Coast
18 Console positions all equipped with VESTA phone, Keystone CAD and Motorola Radios
65 Incoming telephone lines plus 44 vocal lines to the fire stations
Fully equipped off-site Emergency Communications Center (ECC)
In the past 5 years there has been an increase of 15.46% in total calls processed by Metro Net
40 years of service
29 years of service
25 years of service
30 years of service
23 years of service
Executive Secretary / JPA Clerk of the Board
13 years of service
Senior Office Specialist
15 years of service
Office Specialist II
7 years of service
3 years of service